1. Origination & Credit Appraisal (Maker)
The Loan Officer (Role320003) originates the credit facility:
2. Who Configures the Flow in the Bank?
- Flow Architect: The System Access Control Admin (Role
320017) and Bank Admin (Role320009) define the bank’s organogram and departmental tiers. - Approval Policy: Configured under Approval Policies (
/approval-policies) by the Head of Operations (Role320011).- Example: Loans up to ₦1,000,000 are approved by the Branch Manager.
- Loans between ₦1,000,001 and ₦5,000,000 require Branch Manager + Head Office Credit Risk.
- Loans exceeding ₦5,000,000 require the Executive Credit Committee / MD & CEO.
3. Can Head Office Approve Loans?
Yes. When a loan exceeds the branch’s discretionary approval limit, it is placed in an escalation queue for Head Office approvers:4. Disbursement
Disbursement credits the borrower’s operating savings account and automatically creates balanced General Ledger journal entries (Debit: Loans Receivable, Credit: Customer Savings / Vault):5. Delinquency & Recovery
If repayments are missed:- Aging buckets (1–30, 31–60, 61–90, 90+ days) update automatically.
- The facility is flagged to the Recovery Officer (Role
320016) for collections and legal recovery.